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All modules are interactive including dynamic classroom instruction, practical exercises, real-world application
and relevant video programs.
Lead with Excellence - Increasing leadership effectiveness:
An introduction to the behaviors and characteristics of effective leaders, including strategies to create an
environment of excellence where employees are highly motivated, produce extraordinary results, feel valued and
thrive.
Communicate With Style - Mastering interpersonal communication skills:
Participants gain increased understanding of individual behavioral and communication styles, as well as insights
to more effectively relate to, manage and motivate others.
Forward the Action - Offering powerful coaching and feedback:
A comprehensive overview of effective coaching and feedback methods including strategies to recognize good and
poor performance in a practical and positive manner.
Overcome the Barriers - Managing poor performance:
An overview of the performance management process with practical, positive approaches to address persistent
performance issues.
Keep the Fire Burning - Motivating and rewarding performance:
An interactive dialogue on the do's and don'ts of motivation and reward to inspire improved performance.
Transform Resistance - Managing conflict:
A complete overview of critical conflict resolution strategies.
Challenge the Edges - Managing change:
Strategies to manage all stages of the change process, influence others to gain agreement to the change and
drive the outcome.
Other modules available on request |
